Frequently Asked Questions

We offer standard shipping options. Standard shipping usually takes 3–7 depending on your location. Lookout for express shipping options in the future!

Keep your coffee sealed tight in a cool, dry place away from direct sunlight, heat, and moisture. A pantry or cabinet works just fine. Skip the fridge—your beans are happiest at room temperature.

Yes, you can track your order once it has been shipped. You will receive a tracking link by email with the latest delivery updates.

Unfortunately, we do not offer international shipping at this time - stay tuned!

Because coffee is a consumable product, we generally can’t accept returns on opened bags. But if your order arrives damaged, incorrect, or there’s another issue with your shipment, reach out to us and we’ll work to make it right.

We work to get your Copper Still Coffee headed your way as quickly as possible. Orders typically require a short processing period before shipping, and delivery time will depend on your location and selected shipping method. Tracking information will be sent once your order hits the trail.

If you have a grinder at home, Whole Bean is our first choice. Grinding right before brewing helps preserve more of the coffee’s aroma and flavor. No grinder? No problem—choose the grind that matches your brewer and we’ll handle the rest.

You can contact our customer support team through the Contact Us page. Please share your order details and query, and our team will be happy to assist you.